Cancellation Policy

Domain Registrations: 
Cancellations must be made in writing and sent to our email. You must include the Domain Password with the cancellation request. The domain password can be accessed from the following URL:

You can also retrieve your DOMAIN PASSWORD from your account. Use the EPP Code button in the single domain management available.

Domain registrations have a 3 day Grace Period where a registrar can cancel a domain name and receive a full refund from the .au registry. If a domain is cancelled during the registry Grace Period, a full refund for the domain registration fee will be issued.